Connect. Engage. Become a social business with IBM social collaboration platform.

Trust is the New Competitive Advantage

Successful people know — you do business with the people you trust. Social networking expands this exponentially:

• Positive customer comments or ratings ripple like never before
• Teams work faster with one another, generating more ideas
• Workers bypass bottlenecks to share knowledge and react faster

Introducing the IBM Social Collaboration Platform

Social businesses will be more agile, more responsive and more successful than all the rest.

With the IBM social collaboration platform, you can empower people with social networks, engage with experts and clients, and cultivate trust using people-centric experiences. IBM expertise helps you transition to a social business.

The IBM Social Collaboration Platform is:

an integrated, extensible set of capabilities you can mix-and-match to your specific business needs.

• IBM Lotus Connections: Social software designed for business
• IBM Lotus Quickr: Team collaboration and content management software
• IBM Lotus Sametime: Integrated, real-time communication services
• LotusLive: IBM e-mail and social collaboration in the cloud

Business Applications with Integrated Social Collaboration:

• IBM Customer Experience Suite: Build highly engaging, personalised web experiences for customers with evolving needs.
• IBM Cognos 10: Refine the way you interact with information, collaborate with peers, and increase competitive advantage.
• Advance Case Management: Unify case information, people and processes into a full 360 degree view.
• IBM Global Business Services: New software and services to help organisations become social businesses.
• IBM Software Services for IBM social collaboration platform: Technical services to pilot and deploy the social collaboration platform.

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